If someone (e.g old people) can't eat a kzais (about 20 grams according to volume) of matza on seder night (within the required amount of time of about 4-9 min) because its too dry, then one usually wets it to make it softer so that he can eat it and fulfill the mitzva of achilas matza (eating Matza).
This is a problem for people who don't eat gebrocht how can they loose out a mitzva?
If they think its ok to miss out, Kesubos 86a says the Beis din smite someone constantly refraining from mitzvos asei until he agrees or dies. ואם יזהירו את האיש לעשות סוכה או לולב ואינו עושה, מכים אותו עד שתצא נפשו,
Rosh hashana 17a says constant refraining from a Mitzva can amount to more iniquity then someone who transgresses Chayvei krisus (sins which one dies under 60) and misos beis din (sins which one gets killedfor)
האנשים אשר לא הניחו על ראשם תפילין מעולם הם הנקראים פושעי ישראל בגופם, ועונשם חמור מן העובר פעם אחת על חייבי כריתות ומיתות בית דין
And if they soak Matza in grapejuice or mei peiros which might not be gebrocht because it can't cause leaven (mei peirot einom machmitzim),then there is no lechem oni which is required for seder night as part of the Mitzva(Shulchan Aruch O.C 462,1)
So what do old/unwell Chasidim/Chabad do on Seder night eating matza?