If a woman is civilly divorced from her husband and needs her get, what resources are available to her?
I am completely out of my depth here. I would really appreciate this spelled out to me in plain English to assist my friend.
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A. Assuming she is in the United States, she should contact the Beth Din of America and explain the situation to them. Most likely, upon understanding the predicament, they will issue a summons to her "husband." They also have experience with how to approach the husband in a way that's least likely to lead to a standoff.
B. IF, God forbid, that summons is not successful, then the Beth Din will publicize that he is found in contempt. At that point, an organization like ORA will mobilize community pressure or find other non-violent means to encourage him to do the right thing.
But Step One: Call (212) 807-9042.
I'm sorry to hear about your friend's situation. There are organizations that help people like her. There are a bunch listed on the Jewish Orthodox Feminist Alliance.
If you are in the USA, a couple are:
There are more listened in the first link, including for USA, Canada, Israel, and England.