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The Torah says that you should stay away from sheker.

If you ordered something online through a friend's account (with his permission) but used your own credit card, when calling customer service regarding the ordered item (again with his permission), can you pretend to be your friend by saying his name when they ask?

Otherwise they probably won't be willing to speak with you.

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    Why this bother you when you used his account and pretended to be him?
    – user6591
    Dec 5, 2014 at 13:36
  • Yes it would be as much sheker to use his account without impersonating him in-person Jun 5, 2015 at 0:01

1 Answer 1

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It seems to me that pretending to be your friend is lying (sheker). You agree with what it says in "Halacha for Today .com

Lying is one of the most disgraceful sins. So much so that the Torah doesn’t simply say not to do it, rather the Posuk (Shmos 23:7) tells us to distance ourselves from untruth, Midvar Sheker Tirchak, an admonition not found by any other prohibition in the Torah.

So, if your friend was good enough to allow you to use his account, why not ask him to make the call as well?

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    You just repeated the first line of the question...
    – Ani Yodea
    Dec 5, 2014 at 18:00
  • @AniYodeya I upvoted your comment! I will add to the answer that pretending to be your friend seems to me to be sheker. Dec 6, 2014 at 19:35
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    "The Torah (Shmos 23:7) ... tells us to distance ourselves from untruth, Midvar Sheker Tirchak, an admonition not found by any other prohibition in the Torah." What about "VeEl Ishah BeNidath Tumathah Lo Thikrav" (Ref.to Niddah)? I know it's not your quote. I'm just pointing it out.
    – Seth J
    Dec 6, 2014 at 23:08
  • @SethJ "Distance" and "don't get close" are not necessarily the same. (but +1 on your comment anyway)
    – MTL
    Dec 7, 2014 at 0:41
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    Isn't using his account already pretending to be him??
    – Double AA
    Dec 7, 2014 at 5:34

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