|visits||member for||10 months|
|seen||Dec 22 '13 at 3:14|
I'm an Indianapolis-based IT Professional and mother of four.
Processes: Agile, ITIL
Business: Entrepreneurship, content marketing, web content writing, SEO, morale
Certifications to go: Net+, Sec+, SCJP
My day job is in help desk. [We all start somewhere!] In this role, I provide efficient, personable, and accurate technical support for hardware, software, networks, mobile devices, and proprietary applications.