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There is a prohibition of "Ona'at Devarim" - "Verbal Oppresion". This prohibition emanates from two closely placed verses - Vayikra 25:14 and 25:17 that state "Do not aggrieve one another." This article details the applications of "Ona'as Devarim". In summary, the caller expected to make a sale. Your attempting to play jokes on him most likely aggrieved him ...



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