New answers tagged mussar-ethics
I think you're referring to the fourth sha'ar, Sha'ar HaBitachon, third chapter (starts at "מדוע האדם צריך לטרוח בעבודה?"). In English (starts at "Why man must work for a livelihood").
Aruch Hashulchan 228:1 says that included in the prohibition of onaas d'varim, causing pain with words, is this: He shall not say to his fellow, "For how much [money] are you willing to give [me] this item?" [if] he has no desire to buy it. Or, if donkey-drivers were asking him [if they could] buy grain [from him], he shall not tell them, "Go to ...
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