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From the Star-K Website: Although it is preferable to visit someone in person, if one is unable to do so or if the patient prefers, one may fulfill the mitzvah of bikur cholim by telephoning (or emailing) the patient The footnote is a bit off (the number is 39, but the link codes it to #38) but the source is one of these 2: Gesher Hachaim pg 212. ...

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